When it comes to customer service, nothing beats a personal approach according to the team at TVM Bristol & Cheltenham.
It’s the philosophy that has driven the growth of the independent mobility specialist which was founded in 2000 by Kevin O’Leary.
The company has developed a solid business covering Gloucestershire, Bristol and the surrounding areas. Apart from a full range of mobility equipment, the company also supplies automated equipment for doors, windows, curtains and blinds.
On leaving school, Kevin became an apprentice engineer for British Rail, before moving into the mobility sector with Wessex Medical (now Wessex Lifts). It was here, he says, he learnt that good customer service delivered through clear communication and a personal touch was paramount and according to Kevin, these are the values which run through TVM today.